1. Agreement
These terms form an agreement between you and Ed-Options, Opposite Emporium Mall, Johar Town, Lahore, Pakistan and Innovista Chenab, 2nd Floor, DHA, Multan, Pakistan. By using edoptions.net, creating an account or using our services, you agree to these terms and to our privacy policy. If you are under 18, a parent or guardian must agree on your behalf.
2. Our services
We offer study-abroad counselling, course and university selection, profile assessment, application support, statement guidance, document preparation, visa documentation guidance, interview preparation and related online tools (the study plan builder, student portal and AI Guide). The scope, timeline and fees of any paid service are agreed with you in writing before work begins.
3. What we don’t control
- Admissions are decided by each institution.
- Scholarships and funding are decided by institutions and funders.
- Visas and immigration are decided by the relevant government. We are not a visa authority, an immigration adviser regulated in any destination country, or an official university portal.
- Fees, deadlines, entry requirements and policies are set by institutions and governments and can change without notice. Figures on our website are estimates; always verify them with the official source.
4. Your account
Keep your password secure and do not share your account. Tell us immediately if you suspect unauthorised access. You are responsible for activity on your account. We may require email verification before some features are available.
5. Your responsibilities
- Provide information that is true, complete and up to date.
- Meet the deadlines you agree with us, and respond to requests for documents in good time.
- Read and understand any form, offer or declaration before you sign or submit it.
- Use the website and portal lawfully: no attempts to break security, scrape data, upload malware or harass others.
6. Documents and accuracy
You must only provide genuine documents. We will not prepare, alter or submit any document we believe to be false or misleading, and we may stop providing services if we have reason to believe documents are not genuine. Statements of purpose must be your own work; we give feedback and structure but do not write statements for you to present as your own.
7. Fees and refunds
Using the website, study plan builder, AI Guide and portal is free. Fees for paid services, any refund terms and what is included are set out in your written service agreement. Fees paid to third parties (such as application, test or visa fees) are paid to those organisations and are subject to their own refund rules.
8. AI Guide and online tools
The AI Guide, study plan builder, path finder and readiness scores give general, automated guidance. They may be incomplete or out of date and are not professional, legal, immigration or financial advice, nor a decision about your eligibility. Always confirm important information with a counsellor and the official source.
9. Website content
We work to keep content accurate, but it is provided for general information. Catalogue records marked “sample” are illustrative placeholders, not real institutions. Links to third-party websites are provided for convenience; we are not responsible for their content.
10. Intellectual property
The website, its design, text, graphics and software belong to Ed-Options or its licensors. You may use them for your personal study planning. You keep ownership of the documents and content you upload, and you give us permission to use them only to provide our services to you.
11. Liability
We provide our services with reasonable care and skill. To the extent the law allows, we are not liable for decisions made by institutions, funders or governments; for losses caused by inaccurate information you provide; or for indirect or consequential losses. Our total liability for a paid service is limited to the fees you paid us for that service. Nothing in these terms limits liability that cannot legally be limited.
12. Suspension and closure
You can close your account at any time from Portal › Privacy & settings. We may suspend or close an account that breaks these terms, with notice where reasonable. Sections that by their nature should survive (such as liability and intellectual property) continue after closure.
13. Governing law
These terms are governed by the laws of Pakistan, and the courts of Lahore have jurisdiction, unless the law of the country where you live gives you rights that cannot be overridden. We encourage you to contact us first so we can try to resolve any concern informally.
14. Changes
We may update these terms. If changes are significant, we will notify registered users by email or in the portal before they take effect. Continuing to use our services after that means you accept the updated terms.
15. Contact
Ed-Options, Opposite Emporium Mall, Johar Town, Lahore, Pakistan and Innovista Chenab, 2nd Floor, DHA, Multan, Pakistan
Email: info@edoptions.net · Phone: (+92) 301-2891111 · (+92) 302-2891111